DNN Module Development | by Xepient Solutions > Resources > Blog - O-DL: What to do if you get an "error - NORESPONSE" in the status bar and other similar errors

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Posted by: Xepient Solutions	5/19/2009
These types of errors errors could have a few reasons and resolutions. O-DL has very few installation prerequisites, however they are easy to miss, and can lead to installation errors. If (at runtime) you get an "error - NORESPONSE" or similar errors that are ajax (JS) related, in the status bar, there could be a couple of reasons and resolutions: 1. Please make sure you installed the correct version of O-DL for the DNN istallation you have. That means that if you are running DNN4.x, you should have installed the O-DL package with DNN4 in the name. For DNN3.x installations there is a corresponding package with DNN3 in the name. 2. This applies to DNN 4.x only. In DNN4.x you can change a number of settings that are known as performance settings. Go to Host/Host Settings expand the Advanced Settings and the Compression Settings sections Of this family of settings, there are two in particular that need special attention. The setting known as "Page State Persistance" must be set to Page, otherwise it will break O-DL The setting known as "Compression Setting" if set to anything other than "No Compression", needs an extra parameter to be added in the exclusion path. If, for example, you were to set compression to "GZip Compression", then you would have to Note: The above has been tested on DNN4.8. It may not work on previous versions, so please just disable compression if adding the exclusion path does not work. Go to Host/Host Settings expand the Advanced Settings and the Compression Settings sections in the "excluded paths" text area, add tabid=xx (where xx is the tabid where odl is installed) click on the update link for that section, not the general update that is at the bottom of the page.

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Re: What to do if you get an "error - NORESPONSE" in the status bar	By host on 1/3/2008
Your settings are the default DNN settings, and the appropriate for O-DL.<br>

Re: What to do if you get an "error - NORESPONSE" in the status bar	By Brian Russell on 2/21/2008
I am trying to deploy the trail. I am deploying on DNN 4.8 and am getting the NORESPONSE error. I have doubled checked and am using the 4.X version. Could you please be more specific on the settings you refer to in point 2 above. I am not finding a setting that allows me to turn compression and Viewstate in memory caching on or off. Thanks Brian

Re: What to do if you get an "error - NORESPONSE" in the status bar	By host on 2/21/2008
hello, <br><br>navigate to the "host/portal settings" menu.<br><br>in the resulting page, expand the "advanced settings/performance settings" panes by clicking on the + icon(s)<br><br>Set "Page persistance" to Page<br>Set "Compression Settings" to No Compression.<br><br>I hope this helps.<br><br><br>

Re: What to do if you get an "error - NORESPONSE" in the status bar	By Brian Russell on 2/22/2008
That did it. Thanks

Re: What to do if you get an "error - NORESPONSE" in the status bar	By host on 3/18/2008
The trial version could contain errors that have been resolved in the production version

Re: What to do if you get an "error - NORESPONSE" in the status bar	By Craig A on 7/16/2008
Despite checking that we have the same settings in place on our site, we still get the "error - NORESPONSE" message sometimes. If the message is displayed then pressing F5 will refresh the page, normally resulting in the action being carried out. However, it is most annoying on having to rely on pressing F5 to see if an action has been completed.<br><br>Does anyone have any ideas or solutions?

Re: What to do if you get an "error - NORESPONSE" in the status bar	By host on 7/16/2008
Hello Craig,<br>if you can contact me through the contact form, We'll take a look at this unusual situation.<br><br>Please provide a link for your site.<br><br>Regards,<br>Andreas

Re: What to do if you get an "error - NORESPONSE" in the status bar	By dhana on 11/14/2008
despite of making those 2 adjustment(which were default as required) I get this "error - NORESPONSE". Is there anything that I am mssing?<br>I have hosted DNN 4 on Godaddy.

Re: What to do if you get an "error - NORESPONSE" in the status bar

By host on 11/14/2008

Hello dhana, If you already made sure that you have the right version of O-DL installed for teh DNN version you have, I would also check that you do not have any httpHandlers installed such as Page Blaster or SEO. These two modules interfere with the normal ajax requests made by our library. If this also does not work, please contact us at info[@]xepient[.]com, please provide the url of your site, and we will assistyou directly. We will post the results here. Regards, Xepient Solutions Team

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